James+James is a locally owned furniture company that has gained popularity for its handcrafted, solid wood furniture. With a focus on quality, affordability, and unique designs, James+James has attracted customers from all across the country. In this review, we will explore the experiences of customers who have purchased furniture from James+James and gain insights into the brand's reputation.

One of the key factors that sets James+James apart is its commitment to using solid hardwood and handcrafted techniques. Customers appreciate the attention to detail and the distinctive characteristics that come with handmade furniture. The imperfections and variations in the wood are celebrated as they add to the authenticity and charm of each piece.

Customers have expressed their satisfaction with the durability and longevity of James+James furniture. The use of a polyurethane finish ensures that the wood is protected, making it suitable for everyday use. Families especially appreciate the furniture's ability to withstand the demands of daily life while still maintaining its beauty and functionality.

James+James' dedication to customer service and customization options has also been highly praised. The company provides design consultants who assist customers in confirming every detail of their orders, ensuring that their furniture meets their specific requirements. This level of personalized service has left customers feeling confident and satisfied with their purchases.

Another aspect that customers appreciate is the wide range of furniture options available. While James+James specializes in handcrafted pieces, they also offer a curated selection of globally sourced furniture and decor items. This diversity allows customers to find the perfect pieces to complement their personal style and preferences.

When it comes to the ordering and delivery process, customers have reported positive experiences overall. James+James offers curbside shipping to all 48 contiguous states, ensuring that customers across the country can enjoy their furniture. While the average shipping time is approximately 12 weeks, customers have found the wait to be worthwhile. The company maintains transparency by notifying customers as soon as their furniture leaves the shop and providing updates throughout the transit process.

It's worth noting that James+James follows a strict policy regarding changes and cancellations. Customers have a 24-hour window from the time of order submission to make any adjustments. Once the production process begins, changes or cancellations are not possible. This policy ensures that orders move forward smoothly and allows the team to focus on creating the custom furniture exactly as specified by the customer.

Reviews from commercial clients, including Fortune 500 companies, further attest to the quality and reliability of James+James furniture. The fact that their products can be found in corporate offices of renowned brands such as Microsoft, Tyson Foods, Monster Energy, and Warner Music Group speaks volumes about the brand's reputation and craftsmanship.

Overall, customer experiences with James+James furniture have been overwhelmingly positive. The combination of handcrafted, solid wood construction, unique designs, customization options, and excellent customer service has earned the brand a loyal following. If you're looking for durable, authentic, and beautifully crafted furniture, James+James is a brand worth considering.

Support local craftsmen and explore the world of James+James furniture for yourself. You won't be disappointed.