PDCA: The simple yet effective change management tool
PDCA, or Plan-Do-Check-Act, is a continuous improvement method that was first popularized by Japanese quality control expert W. Edwards Deming. The PDCA cycle is composed of four steps: Plan, Do, Check, and Act.
The first step in the PDCA cycle is to develop a plan. This plan should identify the problem that needs to be addressed and establish goals for solving the problem.
The...
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